Select Document Delivery Address

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Once the National Visa Center (NVC), the Kentucky Consular Center (KCC) or the U.S. Consulate Frankfurt has scheduled your interview appointment, you must choose between providing a delivery address where you want your visa package delivered, or a Mail Boxes Etc. pick-up location where you want to collect your visa package after issuance.

You should specify your document delivery option prior to your interview.

In order to register your delivery option, you will first need to create a profile. After logging into your profile, please click on “New Application/Schedule Appointment”, select “Immigrant Visa” and then “Immigrant Visa Delivery Registration”. Be sure to print out the confirmation page at the end of the process and bring it with you to the interview.

You will need your Immigrant Case Number to enter your document delivery option. Your Immigrant Case Number begins with “FRN,” other capital letters, or a calendar year.

If your visa application is approved at the conclusion of your interview, your immigrant visa package will be returned to you by UPS, to the address indicated in your online profile, or, if you chose the pick-up option, you will be able to pick-up the passport at the Mail Boxes Etc. location.

Note: If you choose to have your visa package delivered, BE SURE TO ENTER ONLY A GERMAN STREET ADDRESS; DO NOT ENTER A NON-GERMAN ADDRESS, although the registration screen may allow you to input it. UPS cannot deliver documents to an address outside Germany. Please ensure that the visa recipient’s name (or the care/of name) matches the name on the mail box.

You may modify your delivery address or your delivery option until 23:59 the day before your interview appointment by logging into your profile and making the desired changes.

More Actions

To register your document delivery option online, click here.
To change your current document delivery address or delivery option, click here.
To register or change your document delivery return address or delivery option through our call center, click here.